Disclaimer
Introduction
At Caree Clothes, we strive to provide exceptional laundry and dry-cleaning services, making sure that your garments are treated with the utmost care. However, by using our services, you acknowledge and agree to the following terms and conditions:
While we handle each item with professional care, Caree Clothes is not liable for any damages caused by pre-existing conditions such as weak fabrics, previous stains, or manufacturing defects. Any claims of damage must be reported within 24 hours of receiving the cleaned items.
We use industry-standard procedures for all garments, but due to the varied nature of fabrics, dyes, and decorations, some items may respond differently to the cleaning process. Caree Clothes cannot guarantee the complete removal of all stains, nor take responsibility for minor shrinkage, color fading, or wear resulting from normal laundering.
It is the customer’s responsibility to inform us of any special instructions or requirements for delicate or unique garments. Failure to do so may result in unintended damage for which we are not responsible.
Our Commitment and Responsibility
Below are key terms that outline our commitment to your garments:
- Lost items will be compensated up to ten times the cleaning cost.
- Claims for lost items must be filed within 48 hours.
- Pick-up and delivery are convenient, but liability ends at drop-off.
- Ensure someone is present to receive the delivery on schedule.
- Natural wear and tear, such as fabric thinning, is not our responsibility.
- Repeated cleaning may cause fading or loss of elasticity over time.
- We cannot guarantee allergen-free cleaning processes.
- Notify us of any specific allergy concerns before service.
- Third-party vendors may be used for specialized services at your own risk.
Amendments to the Policy
Caree Clothes reserves the right to amend or update this disclaimer policy at any time without prior notice. Please refer to this page for the most current terms and conditions before using our services. By using our laundry and dry-cleaning services, you agree to the terms outlined in this disclaimer. If you have any questions or concerns, please contact us directly at Caree Clothes.